ADVANCE TICKETS

All advance tickets can be purchased directly from our website by going to our events page and clicking the blue ‘TICKETS‘ button located under the artist’s name.

If you would like to purchase tickets by phone, please call customer service at: 877-435-9849

Vinyl box office is open Monday through Friday from noon to 5:00 p.m. and before and during all ticketed events.  Please note that whether purchased at the box office or online at ticketfly, ticket prices are raised to their “day of show” rate the morning of the show.

Tickets for select shows are available for purchase at 5 1/2 Bar from 5:00 p.m. until close.

PICKING UP TICKETS AT THE BOX OFFICE

If you selected the will call option through our website, you must pick up your tickets at the Box Office (located next to the front door) on the night of the show only. In order to pick up tickets, the purchaser must present:

  1. A Picture ID.
  2. The Credit Card used for the ticket purchase.

PICKING UP TICKETS AT THE BOX OFFICE IF YOU ARE NOT THE PURCHASER

For most shows you may transfer tickets to a second party, however some shows are noted as NO TRANSFERS of tickets, please be aware that transfers are not always allowed for every show. If the purchaser is unable to attend the event, or is purchasing the tickets for someone else, the purchaser (card holder) must photocopy their ID and write a signed release note on the photocopy. The note must read:

I, (card-holder’s name) am transferring my tickets for (the event) to (ticket recipient’s name).

The card holder must sign the note. This note should be presented at the box office along with the ticket recipient’s ID on the night of the event.

Unless a show is canceled there will be…

  1. No refunds.
  2. No exchanges.
  3. No exceptions.

PURCHASING AT THE BOX OFFICE

Vinyl box office is open Monday through Friday from noon to 5:00 p.m. and before and during all ticketed events.  Please note that whether purchased at the box office or online at ticketfly, ticket prices are raised to their “day of show” rate the morning of the show.

TICKETS FOR ALL AGES SHOWS

Age restrictions are determined by the specific artist/event.  Some events will be 21 and over, some will be all ages, but most will be 18 and up.  Each will be advertised with its appropriate age restrictions.  Note: On all ages shows guests under 21 may be subject to a $5.00 surcharge at the door and guests 15 and under are required to have a parent/legal guardian accompaniment (with ticket).